- Follow the provided link and register at the casino to take advantage of this promotional offer.
- You must make aA £20 deposit is required to claim this promotion, which is detailed on the home page of the casino.
- The bonus spins are valid solely for use on NetEnt's Starburst and must be activated within 72 hours.
Blackjack City Casino User Reviews
Rate casino and write a review
Blackjack City Casino Review
Breaking down Blackjack City Casino section by section: Their reputation scores a stellar 9.8/10, indicating they've built trust not just through compliance but through action. Service aspects consistently score around 9.6/10, showcasing robust payments and support performance. The gaming selection receives an 8.8/10, denoting a decent variety but somewhat limited accessibility. Player protection earns a 9.6/10 thanks to comprehensive tools and fair policies. These collective scores illustrate that the platform prioritizes service excellence over mere convenience.

9.6/10 |
6.4/10 |
8.8/10 |
8.0/10 |
9.8/10 |
Blackjack City Casino Overview
Min deposit | £20 |
Max cashout | £100000 |
Payout time | 1-2 days |
Game types | Video Poker, Table games, Craps+ 16 more |
Slot Games | 2550 |
Live Games | 105 |
Vip program | Invite only |
Languages Website | English |
Payment methods | Visa, MasterCard, Neteller+ 5 more |
Blackjack City Casino: A Look into Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 9 Options |
Are you wondering if Blackjack City Casino is a secure and trustworthy platform for your gaming pursuits? At CasinoAlpha, we've conducted a thorough review and assessment of Blackjack City Casino to share a detailed overview of its safety, legitimacy, and adherence to fairness standards. Below, you’ll find essential information aimed at ensuring your gaming experience is safe, transparent, and enjoyable.
Criteria | Details | Verdict |
---|---|---|
Licensing Information | Licensed by both the Malta Gaming Authority (MGA/B2C/370/2017 issued 01/08/2018) and the UK Gambling Commission (Account No. 52894), both recognized and stringent regulatory bodies that guarantee high compliance and player safeguarding. | Excellent |
Safety | Employing the latest TLS v1.2 encryption and secure SSL certificates, Blackjack City Casino ensures the confidentiality and protection of your personal and financial data. Their advanced firewall systems provide an additional layer against unauthorized access and cyber threats. | Excellent |
Regulatory Compliance | Blackjack City Casino strictly complies with the regulations established by the MGA and UKGC, which include age verification, identity checks, anti-money laundering (AML) protocols, and measures to promote responsible gambling. | Good |
Fair Gaming Practices | Games undergo regular audits and certification by esteemed third-party testing laboratories like eCOGRA and iTech Labs, ensuring fair outcomes through verified Random Number Generator (RNG) technology. | Excellent |
Responsible Gambling Measures | Robust responsible gaming tools are in place, including limits on deposits, session duration, reality checks, cooling-off periods, self-exclusion options, and easy access to professional support services like Gambling Therapy, GamCare, and Gamblers Anonymous. | Excellent |
Blackjack City Casino: Accepted Payment Options
Min deposit £20 |
Min. Withdrawal £20 |
Max cashout £1000000 |
Payout time 2 days |
Currencies
Deposit Methods:
- Visa & Mastercard: The most widely-used and trusted card payment methods, allowing for instant and secure deposits.
- Skrill & Neteller: E-wallets that facilitate fast deposits, celebrated for their security and user-friendly interfaces.
- Paysafecard: A prepaid card option for players who prefer not to disclose their banking details.
- Trustly: An instant bank transfer service that enables quick payments.
- Revolut: A modern online banking platform aimed at effortless transactions.
- Instant Bank Transfer: A reliable method for direct transfers from your bank account.
How to deposit:
- Log into your Blackjack City Casino account.
- Proceed to the Cashier section.
- Select Deposit and choose your preferred payment option.
- Enter the deposit amount (minimum $20/€20).
- Confirm the transaction, and the funds will be instantly available.
The minimum deposit of $20 is just slightly above the average set by the gambling industry, but it remains accessible.
Maximum Deposit: Limits vary by payment method, influenced by your account verification status.
Withdrawal Methods:
- Visa & Mastercard: Standard card withdrawal methods commonly utilized within the UK gaming scene.
- Skrill & Neteller: Notably preferred by players for their quick processing times.
- Trustly & Revolut: Online banking services that guarantee swift and secure transactions.
- Instant Bank Transfer: Ideal for quick cashouts directly to your bank account.
Withdrawal Times:
Withdrawal processing at Blackjack City Casino typically takes 2 days, slightly longer than the average across the UK.
Withdrawal Method | Processing Time |
---|---|
Visa/Mastercard | 2 Days |
Skrill & Neteller | 1-2 Days |
Trustly & Revolut | 1-2 Days |
Instant Bank Transfer | 2 Days |
Fees and Charges:
One of the standout features at Blackjack City Casino is that there are zero fees for deposits or withdrawals, making transactions more economical for players. However, certain banking providers may impose additional charges, especially on bank transfers.
Blackjack City Casino Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ No |
Email |
Language Options
We assess their support system to evaluate its dependability, responsiveness, and overall efficacy. Interactions with the support team were conducted across various channels and at different hours.
What’s the verdict? Blackjack City offers an efficient support system, although there are a few areas for enhancement. Here’s our evaluation:
Support Channels:
- Live Chat (24/7 Support): Throughout our numerous interactions with live chat support, agents typically responded within 1 to 5 minutes. Their replies were accurate, and the staff exhibited strong knowledge regarding the platform's features, payment processes, and general inquiries.
- Email Support: We posed various test questions across different difficulty levels and received replies within a few hours. While the responses were concise, we found them less detailed than we had hoped for.
Response Times:
- To evaluate their effectiveness, we reached out to customer support at various times, both during peak and off-peak hours. Here's what we found:
- Live Chat: Responses came in 1 to 5 minutes (optimal response time, maintaining a dependable service).
- Email: Most inquiries were addressed within 2 to 4 hours, though more intricate questions tended to take a bit longer to resolve.
Support Quality:
The support team at Blackjack City Casino managed to handle straightforward questions quite effectively. However, for more complex inquiries (like issues with delayed transactions or features related to responsible gambling), we were sometimes referred to another department, which caused minor delays.
- Live Chat Agents: They were helpful, polite, and friendly during our interactions.
- Email Support: Generally responsive, but occasionally the responses seemed generic rather than tailored to our specific needs.
Additional Support Features:
Although some competitors offer a FAQ section, Blackjack City Casino does not, leaving users with the option to reach out via live chat or email only. Additionally, language support is somewhat limited.
- Help Center/FAQ: Not Available
- Language Assistance: Primarily available in English.
- Guides & Tutorials: None
Blackjack City Casino’s Reputation
Licenses MGA, UK Gambling Commission |
Online Since 2023 |
Third Party Reviews Absent |
Gambling Products 3 |
Licenses
![]() | MGA - MGA/B2C/370/2017 |
![]() | UK Gambling Commission - 52894 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
When assessing a casino's credibility, we look beyond mere advertising to understand its values and the atmosphere it cultivates for its players. Our research indicates that this casino holds a strong position in the online gaming landscape, underpinned by reputable licenses, high-quality games, and attentive customer support.
What Blackjack City Casino Stands For | Details About It | Our Take |
---|---|---|
Fair and Transparent Gaming | Blackjack City Casino possesses reputable licenses from the MGA and the UK Gambling Commission. | These regulatory bodies enforce stringent standards, ensuring regular audits of games for fairness and transparency. |
Security and Data Protection | Employs SSL encryption and advanced security protocols to safeguard players’ financial and personal data. | Our investigation concluded that Blackjack City Casino adheres to industry benchmarks in cybersecurity, significantly reducing the likelihood of data breaches. |
Responsible Gaming | Provides nine tools aimed at promoting responsible gambling practices. | Our tests confirmed the functionality and accessibility of these responsible gambling tools. |
Financial Transparency | Transparent conditions for deposits and withdrawals, absence of hidden charges, and reasonable processing times for payouts. | We appreciate the straightforward banking procedures, even though the 2-day withdrawal processing time is slightly above the average in the industry. |
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Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 2550 | 105 | 2023 | £20 | £10,0000 | 1-2 days | 24/7 |
![]() | 4000 | 114 | 2013 | £10 | £10,0000 | 2-3 days | 24/7 |
![]() | 750 | 65 | 2021 | £10 | £100000 | 1-2 days | 24/7 |
![]() | 1900 | 93 | 2014 | £10 | £100000 | 1-2 days | 24/7 |
![]() | 1300 | 48 | 2018 | £10 | £100000 | 3 days | 24/7 |
![]() | 1500 | 15 | 2012 | £5 | £100000 | 1 day | 24/7 |
Sister Sites of Blackjack City Casino: Discover additional casinos for a similar gaming experience.
Email: On average, we received responses within 2 to 4 hours for most inquiries, although more complex issues sometimes required additional waiting time.
The support personnel at Blackjack City Casino were adept at addressing straightforward questions. However, when it came to more intricate queries like delayed payments or responsible gambling features, they occasionally directed us to another department, which led to some minor delays.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 6 Hours |
Review Duration | 40 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Mar 2025 |
Updated Date | Jun 2025 |
Live Chat Representatives: They were consistently helpful, polite, and exhibited a friendly demeanor.
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